Looking for an AI Agency in Tunbridge Wells? Why Dean Keating Is a Consultant Instead

Agency or consultant: the word matters

People search for an "AI agency" or an "AI automation agency" because they want a provider to take a problem away. That is a fair thing to want. But Dean Keating does not describe himself as an agency, and this page would be misleading if it let you think otherwise. He is one AI automation consultant, working from Horndean, Hampshire. It is written for the person who searched for an agency, so you can decide whether his way of working is what you were after.

What an agency usually sells

An agency normally sells a project or a monthly arrangement, often against a written brief, and the work is done by whoever the agency puts on it. That suits a business with a large or unusual job, or one that wants several specialists behind it. If that sounds like you, an agency may well be the better choice. Say so on the first call to anyone you speak to, including him, and compare what each one will actually deliver.

What he does instead

He builds the AI agents himself, installs them in the software you already use, trains your staff and supports it afterwards. His website calls this installed for you, not handed over. It follows four steps: a free call, an audit of the work worth automating, the build and install, then training and support. He starts with the single task that would make the most difference.

A picture of the buyer

Picture one small guest house near the Pantiles. The events guide on this site lists the Christmas markets running from 13 November to 24 December 2026, and enquiries tend to arrive in bursts: is there a room, where do guests park, can someone confirm the booking. The owner searched for an agency hoping to hand all of that over.

The jobs on his list that fit are replying to new enquiries within minutes, day or night; answering common questions across email, web and WhatsApp; booking into the diary; sending confirmations and reminders; and passing anything awkward to a person. The owner still sets the rules and still welcomes the guests. The parking guide is the sort of page the answers can point to.

Four questions for anyone you call an agency

Who does the work? A named person, or whoever is free?

What will be running when it ends? Jobs, not a report.

Does it live in the tools I already have? Your inbox and diary matter more than a new system.

What do I keep if we part? A plan you can run without them is worth having. He says you leave the free call with one.

Cost, and where he is

There is no published price list. The cost is given after the free call, with no obligation. He is based in Horndean, Hampshire, not in Tunbridge Wells, and has no office here. If you want someone in the room, say so on the first call and look at providers based nearby too. He publishes this directory, so compare before you decide.

More: AI consultants in Kent: who offers what and how to choose an AI consultant.

Contact

Call or WhatsApp Dean Keating on 07418 627304, or email dean@deankeating.com. See the Dean Keating profile on Tunbridge Wells.co. Websites: ai-agent.deankeating.com and deankeating.com.

About this guide

Tunbridge Wells.co is published by Dean Keating, who also runs the service described here. He is based in Horndean, Hampshire, not in Tunbridge Wells, and works with Tunbridge Wells and Kent businesses remotely. This guide recommends our own service, so compare it with other providers before you decide.